IT services and quality customer service don’t usually go hand-in-hand. After all, most companies have two separate departments for those sorts of things. At OVDC we are tearing down those barriers. We provide top-notch services and back them up with the best customer service and support possible. Our company takes a dedicated approach to each and every client or partner we work with.
It could be said that the number one service we offer is exceptional customer care, but of course we aren’t here to just to sell a customer experience. We offer a variety of IT infrastructure services and products including phone systems, general network maintenance, networking hardware, surveillance systems, emergency service calls, IT project management, and wireless access points.
Commonly known as a business telephone system, these systems are the backbone of any company. Without a specialized telephone system capable of handling high volumes of calls, you run the risk of missing calls, missing messages, losing information, and worst of all; losing customers. You definitely don’t want any of those things to happen, which is why you need a telephone system that can support the particular needs of your business.
These systems have more to offer than just their size. They come with special features that make them ideal for an office environment. For example, they may come with automated attendants, customized hold music, and call transfer options. These are all features you’ll find important if you’re dealing with a high volume of incoming calls.
You’ll also need to make a choice regarding the technology used by the phone system. It could be an Internet Protocol (IP) based phone that is integrated with the network or it could be a more traditional business telephone system. Differing technologies have their advantages. We’ll work with you to help determine which system, technology, and features fit your company.
Maintaining a high standard of security for your business is extremely important. It’s not only important for you and your business, but also your customers. Undoubtedly, your business has required some hefty investments over the course of its development. It likely still requires similar investments on a regular basis. It only makes sense that you would want to protect your assets with the best and most reasonably priced surveillance system you can find.
Our experts will help tailor a surveillance system specifically for your place of business. You’ll have peace of mind knowing that your business, your investments, and your customer’s are safe.
How much network cabling do you have running through your business? How old is your phone system? Have you been experiencing recurring network or telephone failures and your broadband and telephone service provider is saying the issue is not with their equipment? If something happens to your premises equipment, can you identify the problem and make the necessary repairs? What if your workstations start malfunctioning or your network goes down? Have your access points stopped allowing access?
These are all common problems faced in corporate environments with large IT infrastructures. Regular maintenance will greatly reduce the risk of one of these problems occurring, but it won’t get rid of the risk altogether. Accidents still happen and when they do you need a company that can perform the necessary emergency repairs.
We offer regularly scheduled maintenance on all network and telephone hardware and infrastructure. We also offer emergency repair services 24 hours a day, 7 days a week, 365 days a year. Every second that your network is down, profitability is jeopardized. Don’t wait until a crippling dilemma occurs to start looking for a company that handles repairs.
Our technicians are trained to handle a variety of problems. They’ve faced countless challenges through their years and know how to resolve just about failure.
While these are some of our most popular services, they are still only the tip of the iceberg in terms of what we offer. We also provide: